Gressoney-Saint-Jean, Valle d'Aosta, Italy

2019 — 2020
Tier 3 Support Engineer at Yotpo
The troubleshooter of bugs. The first of his name. The tormentor of developers. The learner of things.
2019 — 2020
WordPress Developer at Yotpo
Both officially and unofficially developing, troubleshooting and maintaining WordPress plugins.
2017 - 2019
Tier 2 Support Engineer at Yotpo
Dealing with technical issues, escalations by customers and CSMs, custom integrations and code implementation. Bug creation and research.
2016 - 2017
Technical Support at AppSee
Responsible for managing all customer support related aspects, providing support through various channels to all company enterprise, medium and small businesses alike.